If you’re a new user and just stumbled upon this post, thank you for choosing dodopay. Thankfully, our signup process is not that complicated, so you will be up and running in seconds, ready to explore the zero fees lifestyle and send money quick and sweet like dodo. You’re ready to make your first transactions, but you can’t because you need to verify your account first. Hmmm…
Why do you need to verify your account?
Verifying your account is part of the KYC process and is completely safe. The verification process is for security purposes and to prevent identity theft. We require you to snap with a valid ID card to ensure your identities match. Also, we require your BVN to make sure your bank details and name matches. This is to reduce any form of fraud or impersonation. Also, be rest assured that we cannot access your BVN, so it’s completely safe.
How to verify your account?
- Click on the settings icon on the homepage.
- Fill in your details (email, address, bank account).
- Click on verification.
- Put in your BVN.
- Take a clear picture of you holding a valid ID card (the details on the card must be visible).
- You’re good to go!
How long does the verification take?
The verification takes about 48 hours (2 working days). Our customer care agents take their time to check each person’s details for maximum security.
What next?
Now that you have read the steps for verification, what are you waiting for? Verify your dodo account to enjoy the sweet benefits of the dodopay app.
